The impression of the pandemic generated a brand new paradigm in well being facilities and highlighted the essential function of non-care companies as a key aspect in enhancing well being care. With the intention of offering options to the brand new challenges of the well being system, ISS Spaina number one firm in Facility Administration and Office, coined the idea of Well being Wellbeing by a co-creation desk in 2021 along with specialists from the sector.
Via a brand new co-creation desk and greater than 20 qualitative interviews with specialists within the healthcare subject, akin to medical specialists and managers, communicators and affected person associations, and after a deep multidisciplinary evaluation, the primary Decalogue of Well being Wellbeingwhich presents a roadmap that features the primary challenges that the well being system should face and all these quick and long-term actions that may be applied from non-care companies to advertise Well being Nicely-being and the development of the system.
“With this initiative, we search to advertise a brand new mannequin the place non-care companies, akin to cleansing, upkeep, logistics, design or waste administration, change into a key piece to enhance the well being system,” defined José Enrique Aguilar, director of the Well being division of ISS Spain, who has defended the necessity to transfer in direction of a tradition of well being companies that prioritizes humanization, customized care, specializing in wants and that contributes to safeguarding the emotional well being of well being personnel, sufferers and kinfolk.
The 4 pillars to attain Well being Nicely-being
The doc ready is predicated on 4 elementary pillars during which non-care companies can play a elementary function to contribute to the transformation of the well being system.
Firstly, the specialization of the groups and the coaching of non-care professionals stands out, to attain the combination of this group in well being facilities. “A plan is critical for non-care employees that helps them perceive the significance of their work and what their contribution could be to the worth chain. This can produce larger integration of this group in well being facilities, which can lead to larger effectivity and high quality in well being care and larger well-being of the affected person and their households,” highlighted José Enrique Aguilar, director of the Well being Division of ISS Spain.
The use and good thing about innovation and know-how in non-care companies is one other of the blocks of measures proposed. Benefiting from the alternatives supplied will enable us to enhance security, high quality management, optimization of sources or the effectivity of processes, producing extra comfy environments for healthcare professionals to hold out their work and likewise selling higher high quality. of life for sufferers.
Within the healthcare subject, there’s increasingly more discuss taking good care of psychological and emotional well being, which is why security, bodily and emotional well being of execs, sufferers and relations is one other of the pillars that construction this decalogue of proposals. On this sense, non-care companies are important to ensure wholesome environments, with air high quality management methods, disinfected and sanitized surfaces, and sufficient upkeep of kit and services. Briefly, it’s about “making seen people who find themselves normally “invisible” in healthcare” because the Dr. Gabriel Heras, intensive care doctor and president of the Humanizing Well being Basis, who has additionally highlighted “the significance of the emotional well being of each sufferers and their households in addition to all professionals within the well being system, who face high-stress conditions of their every day work, which may trigger exhaustion and emotional exhaustion. The implementation of assist applications and the promotion of a wholesome work surroundings are important to make sure the standard of the care they supply.”
The final of the pillars is dedicated to a brand new conception, design and administration of areas by humanization initiatives that assist create extra nice environments that contribute to enhancing the effectivity and productiveness of execs and, on the similar time, improve bodily well being. , psychological and emotional of the sufferers. For instance, the implementation of optimized relaxation areas for professionals, the assure of affected person privateness all through their keep or the creation of inexperienced areas.
For Antonio Manfredi, affected person activist and Communication advisor of the Spanish Sufferers Discussion boardand one of many collaborators within the preparation of this Decalogue, “an empathetic well being surroundings, which locations the wants of the affected person and their households on the middle, past the care wants, beneath the precepts of humanization, can change into a component “Essential to speed up the affected person’s restoration and enhance their expertise throughout their keep within the hospital.”
The Decalogue defends the necessity to create multidisciplinary groups in healthcare environments, which combine non-care companies staff, in addition to promote good apply manuals on the implementation and management of Well being Wellbeing within the well being system.
This roadmap additionally factors out the necessity to rethink public procurement fashions in direction of a mannequin primarily based on buying for worth, the place a service is contracted in line with the advantages it brings to the system, and the corporate is remunerated by indicators. that show the effectiveness and effectivity it brings to the well being system.
Seek the advice of extra accountable info within the Co-Accountable publications.
